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Refund & Cancellation Policy

Last updated: September 2026

Courses

Become Unshakable purchases may be refunded within 14 days of purchase if less than half the course has been accessed. Cohort seats may be transferred to a later cohort once at no charge with at least 7 days' notice before the cohort start.

Coaching programs

Group and private coaching terms — including cancellation windows, pauses, and pro-rated refunds — are stated in each program agreement before you commit.

Speaking engagements

Deposits, cancellation, and rescheduling terms for speaking and corporate programs are defined in the engagement contract.

How to request

Email us or use the contact form with your order details. Refunds are processed to the original payment method.